Ferns And Petals India or Thorns N Muddles India?
Contents |
Memo to Team Indpaedia.com
Team, please create a page about this incompetent organisation called Ferns N Petals India.
Go to their website and take the following screenshots:
1. Their confirmation that the cake will be delivered with an “estimated” date of 13 September 2025.
2. Their confirmation that the flowers will be delivered with an “estimated” date of 13 September 2025.
3. Their email dated 13 September stating that they can deliver only on 19 September.
Once these three screenshots have been published on the page, the accompanying text should include the following elements: the name of the company, a link to their website, a link to their Facebook page, and links to all their social media platforms. Clearly explain to the reader what this company claims to do.
Then, help the reader understand how FNP can ruin a birthday by failing to deliver on time, despite written assurances.
If they do not respond appropriately after that, I will request you to catalogue all the problems with their website. For instance, one of our staff members tried to send flowers to an address in Maharani Bagh, but their website insisted on sending them to Karol Bagh, which was the location of a previous order.
Please take a screenshot of that issue as well.
Team’s response
First draft of the FNP page under categories Crime and LCJ
Ferns N Petals India: A Case Study in Incompetence
Company Overview
Name: Ferns N Petals India
Website: www.fnp.com
Facebook Page: Ferns N Petals on Facebook
Social Media Directory: FNP Social Media Links
Ferns N Petals presents itself as India’s leading gifting brand, offering flowers, cakes, and personalized gifts with same-day and scheduled delivery options. Their promise is simple: timely surprises that make special occasions unforgettable.
Their extremely “Timely” surprise On 13th September 2025 has Made our friends birthday unforgettable for all the wrong reasons
Evidence of Failure
Cake Delivery Confirmation
Screenshot showing “Estimated Delivery: 13 September 2025” for the birthday cake.
Flower Delivery Confirmation
Screenshot showing “Estimated Delivery: 13 September 2025” for the birthday flowers.
Email Received on 13 September
Screenshot of the email stating delivery will now happen on 19 September 2025—six days late.
How Ferns N Petals Ruined a Birthday
Despite written assurances and confirmed delivery dates, Ferns N Petals failed to deliver both the cake and flowers on the promised day—13 September 2025, the birthday itself.
Their last-minute email, sent on the very day of the event, informed us that delivery would be delayed until 19 September. This rendered the entire gesture meaningless and deeply disappointing.
This wasn’t just a logistical error—it was a complete failure of responsibility and customer care. The emotional impact on both the recipient and the sender was profound, turning a celebration into frustration.
Website Glitches and Misrouting
If the company fails to respond appropriately, we will begin cataloging the technical and usability issues on their website.
One glaring example: a staff member attempted to send flowers to Maharani Bagh, but the website auto-filled Karol Bagh—the location of a previous order—despite manual correction.
Put screenshots of how American Express credit card was dishonoured repeatedly And we had to resort to UPI After the first acceptance of the American Express card
Screenshot of the misrouted address selection.
What Comes Next
If Ferns N Petals does not offer meaningful compensation and a public apology to the recipient in Kashmir, this page will be shared across platforms to warn others.
We will also escalate the matter to the Consumer Court, where we are confident justice will be served.
Let me know when you're ready to insert the screenshots or if you'd like help drafting a formal complaint or social media post to accompany this page.
Motive for creating the page
To warn future patrons of Ferns N Petals about the possibility that their deadlines may also be missed and their occasions ruined, this incident must be documented clearly. Since this has caused a major misunderstanding between the sender of the flowers and cake and the intended recipient, at least 50% of the damages should be paid directly to the recipient by cheque to compensate for the significant embarrassment.
The remaining 50% can be given directly to the charitable PD Foundation, to make it clear that we are not pursuing this for personal financial gain.
We will accept the damages only by cheque and will not retain any portion of the money for ourselves. We will declare this to the consumer court right at the beginning and I believe this will improve the credibility of our case.
The case in the consumer court
Regardless of the outcome of the case, make sure that even the mainstream media—meaning the newspapers—are informed about it.
If even 30% of them carry a small item on the city pages of their publication, our mission will be accomplished.
